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Frequently Asked Questions

Bj71 FAQ — Answers to All Your Questions

Everything you want to know about bj71 — from registration to withdrawals — all on one page. Search for a question or browse by section.

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Registration & Account

Everything you need to know about opening an account, KYC verification, age requirements, and account management.

Deposits & Withdrawals

How to deposit and withdraw via Mobile Pay, Nagad, and Rocket — minimum/maximum limits and processing times.

Bonuses & Offers

Terms and conditions for welcome bonuses, reload offers, cashback, and free bets.

Betting & Odds

Questions and answers on live betting, pre-match, odds formats, bet cancellations, and cashout.

Security & Privacy

Account security, password changes, suspicious activity, and data privacy.

App & Downloads

Questions about installing and updating the Android and iOS apps, compatibility, and mobile betting.

Frequently Asked Questions

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Registration & Account

All you need to register is an active Bangladeshi mobile number, a password, and your full name. No NID or passport is required at sign-up, but KYC verification must be completed before you can make a withdrawal.

Yes, registration at bj71 is completely free — no sign-up fee and no hidden charges. A minimum deposit amount is only required when you make your first deposit.

No. bj71 allows only one account per person. If multiple accounts are detected, all of them may be closed and any remaining balance forfeited.

The minimum age to register on bj71 is 18. Anyone under 18 is not permitted to open an account. Any age discrepancy found during verification will result in the account being closed.

Log in and go to your account settings, where you'll find the "Identity Verification" option. Upload photos of the front and back of your NID or passport along with a selfie. Verification is usually completed within 24 hours.

Login & Access

On the login page, click "Forgot Password". An OTP will be sent to your registered mobile number. Use it to set a new password. The whole process takes under 2 minutes.

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes, then unlocked automatically. For urgent assistance, contact us at support@bj71.biz.

On the login page, select the "OTP Login" tab. Enter your mobile number and a 6-digit code will be sent to you. Enter the code within the allotted time to complete your login. This is a convenient alternative if you can't remember your password.

Yes, you can log in to the same account from multiple devices. For your security, always log out after using an unfamiliar device and avoid enabling the "Remember Me" option on it.

Deposits & Withdrawals

Log in to your account → click "Deposit" → select "Mobile Pay" → enter the amount → send money to the designated bj71 number via Mobile Pay → confirm with your transaction ID. Your balance is usually updated within 5–10 minutes.

Minimum deposit: ৳500. Maximum single deposit: ৳50,000. Daily maximum: ৳1,00,000. Limits can be increased further after KYC verification.

Withdrawals are typically processed within 15 minutes to 1 hour of your request. During peak hours, it may take up to 24 hours. Pending KYC verification can also hold up a withdrawal.

bj71 does not charge any withdrawal fees. However, your mobile banking operator (Mobile Pay/Nagad/Rocket) may apply their own transaction fees in accordance with their policies.

Wait 15–30 minutes first. If the balance still hasn't appeared, contact support with your Mobile Pay transaction ID and a screenshot. Email: support@bj71.biz. Providing accurate details will help resolve the issue quickly.

Bonuses & Offers

A 100% welcome bonus is automatically credited on your first deposit to a new account — deposit ৳1,000 and get ৳1,000 in bonus funds. The maximum bonus amount is capped; please read the full terms and conditions for details.

No, bonus funds cannot be withdrawn directly. You must meet the wagering requirement (rollover) by placing a specified amount in bets. Once the conditions are met, the bonus converts to your main balance and becomes withdrawable.

Regular members receive a reload bonus every week. Log in to your account and check the "Promotions" section to claim the offer. These offers are time-limited, so make sure to take advantage before they expire.

When a free bet is available, you'll see a "Use Free Bet" option on the betting slip. Select it and your bet will be placed without using your own funds. Free bets are typically valid for 7 days.

Betting & Odds

Live Betting lets you place wagers in real time even after a match has started. Odds shift after every over, goal, or point — making it more thrilling than pre-match betting and ideal for strategic players.

If a match is cancelled or abandoned, all related bets are automatically refunded. In an accumulator, any cancelled leg is counted as odds of one (1.00).

The minimum bet amount on bj71 is ৳50. Maximum bet limits vary by event and market and are displayed directly on the betting slip.

Yes, cashout is available on selected events. You can cash out from your betting slip while the match is in progress and receive a partial or full return based on the current market price.

Security & Privacy

No. bj71 does not sell your personal information to any third party. Limited data may be used only where required by law or for payment processing. For full details, please read our Privacy Policy.

You'll receive a notification on your phone whenever your account is accessed from a new device or an unfamiliar location. You can review all active sessions under "Login History" in your account settings. If anything looks suspicious, change your password immediately.

No. No bj71 staff or support agent will ever ask for your OTP, password, or PIN. If anyone does, it is a fraud attempt — report it to support immediately and do not share your details.

App & Downloads

The bj71 app is available directly from the download page on our official website. You'll find the APK file for Android and the App Store link for iOS. The app may not be on Google Play, so always download from the official site.

Go to your phone's Settings → Security → enable "Unknown sources" or "Install unknown apps". Then tap the downloaded APK file and hit "Install". Once installation is complete, turn off Unknown sources again.

Yes, the bj71 app gives you everything the website does — live betting, deposits and withdrawals, bonuses, history, and support. On top of that, the app offers push notifications and faster loading times that you won't get in a browser.

When you open the app, you'll receive an automatic notification if a new update is available. You can also visit the download page, grab the latest APK, and install it directly over your existing app — no data will be lost.
About bj71 FAQ

The bj71 FAQ page brings together answers to the most common questions from thousands of users across Bangladesh, all in one place.

From registration through to your daily betting activity, check this page first whenever you run into an issue. You'll find solutions to most problems right here.

For a faster resolution: Type a keyword into the search box above — for example, "Mobile Pay", "bonus", or "password" — and the relevant questions will filter instantly.

  • 5 Questions About Registration & Account
  • 4 Questions About Login & Access
  • 5 Questions About Deposits & Withdrawals
  • 4 Questions on Bonuses & Offers
  • 4 Questions About Betting & Odds
  • 3 Questions on Security & Privacy
  • 4 Questions About the App & Downloads
Useful Links
Create a New Account Account Access Download App Financial Transactions Responsible Gaming Terms & Conditions
Contact Us If You Can't Find an Answer

If you can't find your answer in the FAQ, get in touch with our support team directly.

Live Chat
Average response time: 2 minutes
Email Support
support@bj71.biz
Support Hours
7 days a week, 24 hours a day

Still have questions? Reach us directly

Register at bj71 and see for yourself. Thousands of Bangladeshi users enjoy betting here every day.

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